Privacy Policy
1. Introduction
ICC S.r.l. ("ICC", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or otherwise interact with ICC.
We process personal data in accordance with Regulation (EU) 2016/679 ("GDPR") and all applicable data protection laws.
By accessing or using this website, you acknowledge that your personal data may be processed as described in this Privacy Policy.
2. Data Controller
The Data Controller is:
ICC S.r.l.
Via Privata Ludwig van Beethoven, 20
26817 San Martino in Strada (LO)
Italy
VAT No. 03418370163
REA LO-1462021
Telephone: +39 0371 779400
Email: info@icc-italy.com
PEC: admin@pec.icc-italy.com
3. Personal Data We Collect
Depending on how you interact with our website, we may collect the following categories of personal data.
Information you voluntarily provide
When you contact ICC through the contact form or other communication channels, we may collect:
- Full name
- Company name
- Email address
- Telephone number
- Project category
- Any information you choose to include in your message
Providing this information is voluntary. However, the information requested in the mandatory fields is necessary for us to evaluate and respond to your enquiry. Failure to provide such information may prevent ICC from processing your request.
Technical information
When you browse our website, certain technical information is processed automatically in order to ensure the secure and reliable operation of the website.
This may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Requested pages
- Date and time of requests
- Referring URL (where available)
- Technical logs related to security and website performance
- Website analytics
Subject to your consent expressed through the cookie banner, ICC uses Google Analytics to collect aggregated information about how visitors use the website.
This information helps us understand website performance, improve usability and optimise the user experience.
For more information about cookies and tracking technologies, please refer to our Cookie Policy.
4. How We Use Your Information
ICC processes personal data exclusively for legitimate business purposes.
These include:
- responding to enquiries submitted through our website;
- providing information regarding our products and services;
- evaluating potential collaborations and commercial opportunities;
- managing existing or future business relationships;
- improving the quality, security and performance of our website;
- analysing aggregated website traffic through Google Analytics, where consent has been provided;
- complying with legal obligations;
- protecting ICC's legal rights whenever necessary.
ICC does not sell personal data.
ICC does not use personal data for automated decision-making or profiling.
5. Legal Basis for Processing
Depending on the specific processing activity, ICC relies on one or more of the legal bases provided by Article 6 GDPR.
These include:
- your consent, where required, including for analytical cookies and Google Analytics;
- the performance of pre-contractual measures requested by you before entering into a business relationship;
- compliance with legal obligations;
- ICC's legitimate interest in managing communications, responding to enquiries and protecting its legal interests;
- ICC's legitimate interest in ensuring the security, integrity and proper functioning of its IT systems and website, including the processing of technical logs and security-related information, in accordance with Recital 49 GDPR.
6. Data Sharing
ICC does not sell, rent or trade personal data.
Where necessary to operate our business and provide our services, personal data may be processed by carefully selected third-party service providers acting on our behalf.
These services currently include:
- website hosting and infrastructure;
- website analytics;
- contact form processing;
- corporate email services;
- IT support and maintenance;
- professional legal, accounting or advisory services.
Personal data may also be disclosed where required by applicable law or by competent public authorities.
7. International Data Transfers
Some of the service providers used by ICC may process personal data outside the European Economic Area (EEA).
Whenever personal data are transferred internationally, ICC ensures that appropriate safeguards are in place in accordance with Chapter V of the GDPR.
Depending on the relevant provider, these safeguards may include:
- Standard Contractual Clauses (SCCs) approved by the European Commission;
- an adequacy decision adopted by the European Commission, including participation in the EU–US Data Privacy Framework where applicable;
- any other lawful transfer mechanism recognised under applicable data protection legislation.
Additional information regarding the safeguards applicable to a specific provider may be requested by contacting ICC.
8. Data Retention
Personal data are retained only for the period necessary to fulfil the purposes described in this Privacy Policy.
Where a commercial relationship is established, personal data may be retained for the duration of that relationship and, where necessary, for the period required to comply with legal obligations or protect ICC's legal rights.
Where no commercial relationship is established, personal data submitted through the contact form will generally be retained for up to twelve (12) months following the last interaction, unless a longer retention period is required by law.
Google Analytics data are retained according to the retention period configured within the relevant Google Analytics property.
9. Your Rights
Under the GDPR, you have the right to:
- access your personal data;
- request the correction of inaccurate or incomplete information;
- request the deletion of your personal data where legally applicable;
- request restriction of processing;
- object to processing where permitted by law;
- request data portability where applicable;
- withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;
- lodge a complaint with the competent supervisory authority.
Requests relating to the exercise of your rights may be submitted at any time by contacting:
10. Cookies & Analytics
This website uses technical cookies that are necessary for its proper operation.
Subject to your consent expressed through the cookie banner, the website may also use Google Analytics to collect aggregated information regarding website traffic and visitor interactions.
Google Analytics is used exclusively to better understand how visitors use our website and to improve its functionality and user experience.
Your cookie preferences are stored locally on your device by means of a technical cookie used solely to remember your choice.
Further information regarding the cookies used by this website, their purposes and your available choices can be found in our Cookie Policy.
11. Data Security
ICC implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures are regularly reviewed and updated in order to maintain an appropriate level of security based on the nature of the data processed and the associated risks.
While every reasonable effort is made to safeguard personal information, no method of electronic transmission or storage can guarantee absolute security.
12. Third-Party Websites
Our website may contain links to websites operated by third parties.
ICC has no control over the content or privacy practices of such websites and accepts no responsibility for them.
Users are encouraged to review the privacy policies of every external website they visit.
13. Changes to this Privacy Policy
ICC may update this Privacy Policy from time to time to reflect changes in legislation, technology, our services or our internal procedures.
The latest version will always be available on this page together with the date of the latest revision.
We encourage users to review this Privacy Policy periodically.
Contact
ICC S.r.l.
Via Privata Ludwig van Beethoven, 20
26817 San Martino in Strada (LO)
Italy
VAT No. 03418370163
REA LO-1462021
Telephone: +39 0371 779400
Email: info@icc-italy.com
PEC: admin@pec.icc-italy.com
Last updated: 27 July 2026